Senior Help Desk Technician, Office of Response and Restoration
I’m a member of the Information Technology (IT) team at the Office of Response and Restoration (OR&R). As the senior help desk technician, my responsibilities range from answering the Seattle Help Desk phone line to supporting OR&R staff when technology fails, and working with my colleagues on larger IT initiatives.
I like the fact that the work is varied and challenging. I find that I am happier working in the public sector than I was when I worked in the private sector. Not the least of the reasons for this is my co-workers. I couldn’t make it through a day without them.
In the federal government, IT is a constant balancing act between regulations, ever-changing technology, and the staff’s desires to maximize all that computers can do. Seldom is there a dull day.
I attended college for about a year and a half, but most of my education has come from working in technology since the mid-1980s.
Prior to working here, my interest in the ocean and coasts was purely recreational. But now, I’m amazed by the number of driven individuals who really care about the state of our planet and the challenges we face. I have gained a sense of pride from the fact that our nation funds the sciences to better understand, protect, and restore one of our most valuable assets. Getting to be a part of it all is very rewarding.
A good friend told me that he had a job supporting scientists, and he asked if I would be interested in working for NOAA, too. I have no regrets.
OR&R has a wide range of staff, scientists, technical support staff, administrators, and countless others. There are many ways one could find a job supporting ocean and coastal science. When considering a career in the “ocean realm,” almost anything is possible.